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* Refund & Cancellation Policy * *

A $100 deposit is required when you book your reservation. The balance must be paid in full no later than the start time of your event.

A full refund will be issued if notice is given 5 or more days before your event.

Deposits are non-refundable if you cancel less than 3 days before your event

All bookings will given the opportunity to reschedule their event.

* Travel Surcharge *

Our primary service area is a 25-mile radius of zip code 29223.

We service a "secondary" area outside our primary area with an anded fuel surcharge fee.

Please contact us prior to booking for estimated fuel surcharge fee.

* Bad Weather *

In case of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If you are aware on the day of you event that severe weather threatens, please contact us to reschedule. No additional charges if an event is rescheduled due to bad weather conditions.

* Damage/Injury *

In case of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If you are aware on the day of you event that severe weather threatens, please contact us to reschedule. No additional charges if an event is rescheduled due to bad weather conditions.